homebet88 Privacy Policy —
How We Handle Your Personal Data in Pakistan

This Privacy Policy ("Policy") explains how homebet88 ("homebet88", "we", "us", "our") collects, uses, stores, shares, and protects the personal data of players and visitors who use the homebet88 online gaming platform, accessible at homebet88.fyi and all associated pages and subdomains (collectively, the "Platform").

This Policy applies to all individuals who access or use the homebet88 Platform, including registered account holders and unregistered visitors from Pakistan and elsewhere. By creating a homebet88 account, depositing PKR, or otherwise using the Platform, you acknowledge that you have read and understood this Policy.

This Policy should be read alongside the homebet88 Terms & Conditions and the homebet88 Responsible Gaming policy, both of which are incorporated by reference into this Policy where applicable.

homebet88 is the operator of the online gaming and sports betting Platform accessible at homebet88.fyi. For the purposes of this Privacy Policy, homebet88 is the data controller — the entity that determines the purposes for which, and the manner in which, your personal data is processed.

homebet88's registered contact for data privacy matters is the Data Privacy team, reachable via the contact details set out in Section 16 of this Policy. All data privacy enquiries, access requests, and complaints should be directed to this team.

homebet88 collects the following categories of personal data from Pakistan players and Platform visitors:

homebet88 collects your personal data through the following channels:

• Direct provision by you: When you register a homebet88 account, complete KYC verification, make a PKR deposit or withdrawal request, contact homebet88 support, or participate in a promotion, you provide personal data directly to homebet88.
• Automated technical collection: When you access or use the homebet88 Platform, our systems automatically collect Technical Data and Usage Data via server logs, session tracking, and analytics tools. This occurs whether you are a registered player or an unregistered visitor.
• Cookies and similar technologies: homebet88 uses cookies, web beacons, and similar tracking technologies to enhance Platform functionality, remember your preferences, and analyse user behaviour. See Section 9 for full details of homebet88's cookie practices.
• Third-party verification providers: During KYC, homebet88 may receive verification data from third-party identity verification services — for example, confirmation of CNIC validity from authorised verification providers.
• Payment processors: homebet88 receives transaction confirmation data from payment processors including Easypaisa, JazzCash, Raast, Pakistani bank transfer systems, and USDT blockchain networks when you make deposits or withdrawals.
• Fraud prevention and anti-money laundering services: homebet88 may receive risk-scoring or alert data from third-party fraud prevention and AML compliance services where required to meet our legal obligations.

homebet88 uses your personal data for the following specific purposes:

• Account registration and management: Creating and maintaining your homebet88 account, verifying your identity, processing your homebet88 Login credentials, and managing your PKR balance.
• Payment processing: Processing PKR deposits via Easypaisa, JazzCash, Raast, and Pakistani bank transfers; processing withdrawal payments to your verified payment methods; maintaining accurate transaction records.
• KYC and age verification: Verifying that you are 18 or older and confirming your identity as required by our compliance obligations. homebet88 is a strictly 18+ platform and will use identity data to enforce this requirement.
• Platform delivery and improvement: Delivering the homebet88 Casino games, Live Roulette, Jackpot Slots, Cockfighting, and all other Platform features; diagnosing and resolving technical issues; improving Platform performance and user experience based on anonymised usage analytics.
• Customer support: Responding to your enquiries, resolving account or payment issues, and maintaining records of support interactions for quality and training purposes.
• Responsible gaming: Monitoring gameplay patterns for indicators of problem gambling behaviour; enforcing deposit limits, loss limits, and self-exclusion settings you have applied to your homebet88 account; fulfilling our duty of care to Pakistan players.
• Fraud prevention and security: Detecting and preventing fraudulent transactions, account takeover attempts, bonus abuse, money laundering, and other prohibited conduct; maintaining the security and integrity of the homebet88 Platform.
• Legal and regulatory compliance: Meeting obligations under applicable law, including responding to lawful requests from Pakistani regulatory or law enforcement authorities and maintaining records required by anti-money laundering legislation.
• Marketing communications: Sending you personalised promotions, bonus offers, and news about homebet88 games — but only where you have provided consent to receive such communications and in accordance with Section 14 of this Policy.

homebet88 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the homebet88 Terms & Conditions — including account management, payment processing, and game delivery — is processed on the basis that it is necessary to perform the contract between you and homebet88.
• Legal obligation: Processing required for KYC, age verification, AML compliance, fraud prevention, and responses to lawful authority requests is carried out on the basis that homebet88 is subject to applicable legal obligations.
• Legitimate interests: Processing for Platform security, fraud detection, responsible gaming monitoring, and analytical improvement of the Platform is carried out on the basis of homebet88's legitimate interests, provided these interests are not overridden by your privacy rights.
• Consent: Marketing communications and non-essential cookies are processed on the basis of your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

homebet88 does not sell your personal data. We share your data only with the following categories of recipient, and only to the extent strictly necessary for the described purpose:

• Game providers: Certified third-party game providers (such as Pragmatic Play, Evolution Gaming, and others) receive minimal player-session data necessary to deliver live dealer tables, jackpot slots, and other games on the homebet88 Casino Platform.
• Payment processors: Easypaisa, JazzCash, Raast, Pakistani banking partners, and USDT blockchain networks receive transaction-specific data necessary to process your PKR deposits and withdrawals.
• KYC and identity verification providers: Third-party KYC providers receive the identity documents you submit for verification, and return verification results to homebet88. These providers are contractually bound to use your data only for the stated verification purpose.
• Fraud prevention and AML services: Risk-scoring services may receive anonymised or pseudonymised transaction data to generate fraud or AML risk assessments. Full personal identity data is shared only where required for a specific investigation.
• Technology and infrastructure providers: Cloud hosting, data storage, email delivery, and customer support platform providers may process certain data on homebet88's behalf as data processors, subject to strict contractual data protection obligations.
• Legal and regulatory authorities: homebet88 will disclose personal data to Pakistani law enforcement, regulatory bodies, courts, or other public authorities where required to do so by law or in response to a valid legal order.
• Business transfers: In the event of a merger, acquisition, or sale of homebet88's business or assets, player data may be transferred to the acquiring entity, subject to at least equivalent privacy protections to those described in this Policy.

homebet88 operates a global Platform and some of the service providers and game providers we work with are located outside Pakistan. As a result, your personal data may be transferred to, stored, or processed in countries outside Pakistan.

Where your personal data is transferred internationally, homebet88 takes steps to ensure that an appropriate level of protection is applied to your data, including by using contractual arrangements that require overseas recipients to handle your data to a standard consistent with this Policy and applicable data protection principles.

By using the homebet88 Platform and providing personal data, you acknowledge and consent to the transfer of your data to countries outside Pakistan as described in this section, subject to the safeguards described above.

homebet88 uses cookies and similar tracking technologies on the homebet88 Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow homebet88 to understand how players use the Platform.

homebet88 uses the following categories of cookies:

• Strictly necessary cookies: Essential for the homebet88 Platform to function — including session management, homebet88 Login authentication, and PKR wallet balance display. These cookies cannot be disabled without breaking core Platform functionality.
• Functional cookies: Remember your preferences and settings — such as your preferred language, game lobby filters, and display settings — to improve your homebet88 experience across sessions.
• Analytics cookies: Collect anonymised data about how players navigate and use the homebet88 Platform, helping the homebet88 team identify usability issues and improve the Platform over time. Analytics data is aggregated and not linked to individual player identities.
• Marketing cookies: Used to deliver personalised homebet88 promotions and bonus offers where you have provided consent to receive marketing communications. These cookies may track whether you have opened marketing emails or clicked on promotional content.

You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies will impair or prevent the homebet88 Platform from functioning. For guidance on managing cookies in common browsers used in Pakistan, please refer to the browser's own help documentation.

homebet88 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction:

• 256-bit SSL/TLS encryption: All data transmitted between your device and homebet88 servers is encrypted using industry-standard 256-bit SSL/TLS — the same encryption standard used by Pakistan's major financial institutions.
• Encryption at rest: Sensitive personal data, including identity documents and financial data, is encrypted when stored on homebet88 servers.
• Access controls: Strict role-based access controls limit which homebet88 personnel can access which categories of player data. Access to sensitive personal data is restricted to personnel with a specific legitimate need.
• Two-factor authentication: homebet88 internal systems require two-factor authentication for personnel accessing player data, in addition to the 2FA available to players for their own homebet88 Login.
• Security monitoring: homebet88 systems are monitored continuously for anomalous activity, intrusion attempts, and data breach indicators. Automated alerts are triggered by suspicious patterns.
• Incident response: homebet88 maintains a data breach response plan. Where a breach occurs that is likely to result in a risk to player privacy, homebet88 will notify affected players and relevant authorities in accordance with applicable obligations and without undue delay.

homebet88 retains personal data for defined periods depending on the category of data and the purpose for which it was collected:

• Account and identity data: Retained for the duration of your homebet88 account plus a minimum of 5 years following account closure, in accordance with applicable AML and financial record-keeping obligations.
• Transaction records: PKR deposit and withdrawal records are retained for a minimum of 5 years following the transaction date, consistent with Pakistani financial regulation standards.
• Gameplay records: Game session logs are retained for a minimum of 3 years to support dispute resolution, bonus audit, and responsible gaming monitoring.
• Customer support communications: Support chat logs and email correspondence are retained for 2 years following the date of the last communication in each case.
• Marketing consent records: Records of your marketing consent or opt-out decisions are retained indefinitely to evidence compliance with consent requirements.
• Technical and usage data: Anonymised aggregated analytics data may be retained indefinitely. Non-anonymised technical logs are retained for up to 12 months.

When personal data reaches the end of its applicable retention period and there is no other legal basis for continued retention, homebet88 will securely delete or fully anonymise the data so that it can no longer be attributed to any individual.

As a homebet88 player in Pakistan, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of the personal data homebet88 holds about you, along with information about how it is used. homebet88 will respond to access requests within 30 days.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data. You can update most account information directly in your homebet88 account settings; for KYC data corrections, please contact the homebet88 support team.
• Right to erasure: In certain circumstances you may request deletion of your personal data — for example, where the data is no longer necessary for the purpose it was collected. This right is subject to homebet88's legal retention obligations, which may require us to retain certain data even after an erasure request.
• Right to restrict processing: You may request that homebet88 temporarily stops processing your personal data in certain circumstances — for example, while the accuracy of the data is under dispute.
• Right to object: You may object to homebet88 processing your data on the basis of legitimate interests. You may also withdraw consent to marketing communications at any time.
• Right to data portability: Where processing is based on your consent or the performance of a contract, you may request that homebet88 provide your personal data in a structured, machine-readable format.

To exercise any of these rights, contact the homebet88 Data Privacy team at [email protected] with the subject line "Data Rights Request." homebet88 may need to verify your identity before processing any data rights request to ensure personal data is not disclosed to an unauthorised person.

homebet88 is strictly an 18+ platform. The homebet88 Platform and services are not directed at, and are not intended for use by, any person under the age of 18 years. homebet88 does not knowingly collect personal data from individuals under 18.

Where homebet88 has reasonable grounds to believe that personal data has been collected from a person under 18 — whether through age misrepresentation at registration or otherwise — that data will be deleted promptly, the associated account will be immediately closed, and any funds held in the account will be withheld pending investigation and return to the appropriate source.

Parents and guardians in Pakistan are responsible for monitoring and controlling their children's access to online platforms, including homebet88. If you believe a minor has registered a homebet88 account, please contact the homebet88 support team at [email protected] immediately. homebet88 will act on all such reports promptly.

homebet88 sends marketing communications — including promotional offers, bonus alerts, game launch notifications, and platform news — to registered players who have opted in to receive such communications. Marketing communications from homebet88 are always sent in English.

homebet88 will not send marketing communications to any Pakistan player who has not affirmatively opted in to receive them. Where you have consented to receive marketing communications from homebet88, you may withdraw that consent at any time by:

• Clicking the "Unsubscribe" link included in any homebet88 marketing email;
• Updating your notification preferences in your homebet88 account settings;
• Contacting the homebet88 support team at [email protected] with the subject line "Marketing Opt-Out".

Withdrawing marketing consent does not affect your ability to receive transactional communications — such as deposit confirmations, withdrawal notifications, and account security alerts — which are sent as part of the homebet88 service regardless of your marketing preferences.

homebet88 does not share player contact details with unaffiliated third parties for their own marketing purposes.

homebet88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, Platform functionality, legal obligations, or applicable data protection law.

Where changes to this Policy are material — meaning they significantly affect the way homebet88 processes your personal data or the rights available to you — homebet88 will notify registered Pakistan players via email to the address on file, with a minimum of 14 days' notice before the changes take effect. The updated Policy will be published at homebet88.fyi/privacy-policy with a revised "Last updated" date.

Non-material changes (such as typographical corrections, structural reorganisation, or clarifications that do not change the substance of our data practices) may be made without prior notice and take effect upon publication.

Continued use of the homebet88 Platform following the effective date of a revised Privacy Policy constitutes your acceptance of the updated Policy.

For any questions, concerns, or requests relating to this Privacy Policy or homebet88's data practices, please contact the homebet88 Data Privacy team using the details below. All data privacy enquiries are handled in English.

If you are not satisfied with homebet88's response to a data privacy concern, you have the right to escalate your complaint to the relevant data protection authority or supervisory body in your jurisdiction. homebet88 will cooperate fully with any such authority in the resolution of a privacy complaint.